Who are we?

We are Point Progress, a dedicated team here to provide excellent software and great support.

Our team have been working with growing companies in competitive markets over the past 17 years to help create the tools they need to save time, money, and allowing them to concentrate on their core business.

Since 2000 we have listened to our customers and respond quickly to any support needs, ensuring you receive high quality advice and straightforward support.

Our offices are UK based where our support consultants listen to your queries and provide exceptional levels of customer service.

You will be greeted with a friendly, knowledgeable member of the helpdesk team, who will guide you step by step throughout your setup and ongoing aftercare.

Richard Coope

Managing Director / Co-Founder

Louise Coope

Projects Director / Co-Founder

Gaynor Ollier

Sales Manager

4 Words That Describe Our Company Values

These words perfectly describe our company values, summing up what we we believe in and practice.

They are permanent; we will never compromise or abandon our values.

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1. Quality

Quality refers to products and services that fulfill or exceed customer needs.

Living the value of quality takes commitment from everyone in the organisation.

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2. Service

Many companies promise good service, yet too often the words are not backed up.

As one of the very few companies "living" service, understanding our customer needs, quickly resolving complaints and listening are essential to our focus.

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3. Safe

Holding safety as a value means we have an in-house culture of safety to protect the well-being of staff and customers who use our products and services.

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4. Reliable

Reliability implies many things.

Reliable products must possess quality, engendering trust in their performance and their performance is predictable. Consumers feel secure and relaxed when given reliable goods and services.

Reliability also has a time dimension, providing confidence that we deliver what we say will, when we say it will.